Last Updated: [Insert Date]
At FitGear Store (“we”, “us”, or “our”), we’re committed to protecting your privacy while providing you with the fitness equipment you need to achieve your health goals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fitgeargear.com.
1. Information We Collect
We collect information to provide better services to all our fitness enthusiasts:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and contact details.
- Device Information: We collect data about the device you use to access our site, including IP address, browser type, and operating system.
- Usage Data: Information about how you interact with our website, including pages visited, products viewed, and time spent on site.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your shopping experience (see Section 6 for details).
2. How We Use Your Information
Your information helps us provide the flexible, secure service our fitness customers expect:
- Process your orders and deliver your fitness equipment
- Provide customer support and respond to inquiries
- Improve our website and product offerings
- Send you relevant offers (only with your consent)
- Prevent fraud and enhance payment security
- Comply with legal obligations
3. Data Sharing and Disclosure
We value your trust and only share information when necessary:
- Service Providers: We share data with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
- Business Transfers: In case of merger or acquisition, customer data may be transferred.
We never sell your personal information to third parties.
4. Data Storage and Security
Your security is as important to us as your fitness journey:
- We implement 256-bit SSL encryption for all transactions
- We are PCI-DSS compliant for card payments
- Regular security audits are conducted
- Payment details are not stored on our servers after transaction completion
- Data is stored on secure servers with limited access
While we implement these measures, no internet transmission is 100% secure.
5. Your Rights
You have control over your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
- Portability: Request transfer of your data to another service
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies to make your shopping experience as smooth as your fitness routine:
- Essential Cookies: Necessary for website functionality and checkout process
- Performance Cookies: Help us improve our site by analyzing visitor behavior
- Marketing Cookies: Used to show relevant fitness product ads (with consent)
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we ship globally (excluding certain areas), your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through standard contractual clauses or other approved mechanisms.
8. Children’s Privacy
Our fitness equipment and services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.
10. Contact Us
For privacy-related questions or concerns:
FitGear Store
96 Eign St, Hereford, GB HR5W 8YS
Email: [email protected]
Thank you for trusting FitGear Store with your fitness journey and your personal data!